staying calm when shit hits the fan
01) do not EVER say the initial thought that comes to your mind when you hear/find out the frustrating/bad/horrible/sad news
02) breathe
03) do not ever say the second thought either
04) think solution. NOT reaction
05) gather the facts
06) act on the solution
07) realize it is not the end of the world
08) try to see obstacles as challanges, not barricades
09) most times, you are part of the problem, so do not blame other people for what seems to be everyone else's fault and not yours
10) get over it. there are so many other people dealing with worse.
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